The role of employer engagement in effective employment service provision

The 2018 National Employment Solutions Conference will be held at Twin Towns Services Club, Tweed Heads, NSW over the 8th – 9th October.

The conference provides the opportunity to be involved through presenting, learning, engaging, networking and collaborating with other professionals within the employment sector.

Joining us at the conference is Mr Yossi Goldfarb, Acting Executive Director, Employment Outcomes at the Department of Economic Development, Jobs, Transport and Resources who will present on ‘Jobs Victoria – The role of employer engagement in effective employment service provision.’


The Victorian economy is leading the nation in jobs growth, but many Victorians face barriers to employment that has led to high relative rates of unemployment for certain demographic cohorts. In response, the Victorian Government has allocated more than $90 million for the Jobs Victoria suite of initiatives, reflecting the commitment that all Victorians should have the opportunity to share in the social and economic benefits that come from employment.

Employer engagement is a key activity that underpins the work of Jobs Victoria. A dedicated Jobs Victoria Employer Engagement Team has been established to build strategic relationships with employers, identify scalable employment opportunities to share with Jobs Victoria Partners, and develop recruitment models with employers to enable jobseekers to meet their expectations. This has led to improved numbers of job placements and higher rates of job sustainability for jobseekers serviced through Jobs Victoria programs.

For example, KR Castlemaine is the manufacturing site of Australia’s iconic Don Smallgoods. Employing up to 1,500 people, management has indicated that working with Jobs Victoria has taken the pressure off recruitment, and has broadened its horizons regarding the type of candidates they recruit. Jobs Victoria services help prepare jobseekers prior to interview, so they are fully aware of what’s involved in the job. Around 70 employees at KR Castlemaine have been recruited through this Jobs Victoria partnership.

This workshop will provide an opportunity to discuss the role that employer engagement can play in enhancing the effectiveness of government employment services. Senior staff from Jobs Victoria as well as Jobs Victoria Partner organisations will provide an overview of the role of employer engagement in the delivery of Jobs Victoria services, before opening the workshop up to discussion from interested attendees. The workshop will be of interest to public sector workers, employment service providers, and employers.


As the acting Executive Director for Employment Outcomes at the Victorian Department of Economic Development, Jobs, Transport and Resources, Mr Yossi Goldfarb is responsible for delivering the Jobs Victoria suite of programs, which support enhanced levels of economic participation from both a place-based and cohort-based perspective. The programs are diverse in nature ensuring that the Government’s response is tailored to the particular needs of the individual or community – whether these take the form of traditional employment programs that assist the long-term unemployed into sustainable employment or innovative approaches such as support for employment-generating social enterprises, maximising the social returns from government procurement or locally driven and community-led funding models that encourage stronger economic inclusion.

Previously, Yossi has held executive leadership roles in international education, strategy and systems and has also held management positions in vocational education, multicultural affairs and women’s policy. Prior to joining the Victorian Government in 2001, Yossi worked in public affairs within the community sector. Yossi has a Master of Public Administration from the Australia New Zealand School of Government and Monash University as well as an undergraduate degree in economics and post-graduate qualifications in communications.

For more information on the 2018 National Employment Solutions Conference and to secure your spot, please visit